Guardian Pharmacy of Indiana provides a full range of services to long-term care facilities in Indiana and delivers throughout the state.

IMG_0137-crop

Assisted Living | Independent Living | Group Home Behavioral Health

We provide a range of medical products to residents in assisted living facilities — residential facilities where residents require assistance with daily living but do not require skilled nursing services. Every two months, our pharmacists review individual charts, conduct med pass observations, and review narcotic documentation (and/or assist with destruction). Our consultant pharmacist provides additional onsite support when reviewing medication inventories to ensure medications are current and properly labeled, and that expired products have been removed. The focus of onsite pharmacy support is patient safety, and bi-monthly onsite services comply with or exceed all state and federal regulations. Learn more about support for assisted living facilities. 

Skilled Nursing Facilities

Residents in nursing facilities require custodial care, ongoing skilled nursing support, and a wide range of medical products. Every month, our consultant pharmacists work onsite in nursing facilities where they review charts for each resident, review narcotic documentation (and/or assist with destruction), conduct med pass observations, and develop medication trend analysis reports for individuals and the facility. As follow-up to the review and analysis, pharmacists make clinical recommendations to physicians and/or facility nursing staff. Our pharmacists may also participate in facility committees, state pre-surveys, problem-solving situations, and system development. In addition, a consultant pharmacist provides additional onsite support when reviewing medication inventories to ensure that all medications are current and properly labeled and that expired products have been removed. The focus of monthly onsite pharmacy support is patient safety, and onsite consultant services comply with or exceed all state and federal regulations. Learn more about support for skilled nursing facilities.

Barcode technology, eMARs and WebConnect

We use state-of-the-art barcode technology and computerized workflow tracking to assure timely and accurate medication dispensing and superior customer service. When paper is removed from the pharmacy, both pharmacy and facility staff can be more productive. We use multiple eMAR interface products to allow facility staff to electronically submit medication refill requests, increase productivity in their facility, and facilitate accurate, timely medication dispensing. WebConnect is the most recent technology offering in our pharmacy system. It provides facility staff with a secure link to a web portal where they are able to refill prescriptions, print medical records, and complete leave-of-absence and destruction documentation. WebConnect also allows facility staff to track and receive orders electronically, a time-saving option for your patient care staff.

Billing specialists assist facilities, patients and patient families

We understand that accurate billing is a major component of our customer service. Our billing specialists are highly trained in all aspects of insurance and Medicare claims processing. They work to maximize the benefits residents receive from their prescription insurance coverage and to provide prompt, courteous, friendly, and informative support to facility representatives, to residents, and to the families of residents. They are available in our pharmacy to resolve billing questions weekdays from 9AM – 5PM. Contact our Billing Department.

Educational opportunities and in-services

We combine the spirit of a local pharmacy with the technology and resources of a national healthcare organization to support the unique business objectives of each facility, large or small. To help facility staff meet constantly changing technology requirements, medication delivery systems, and state and federal regulations, our pharmacy representatives provide onsite customized professional development programs and in-services. Our pharmacy staff is a resource that our customer facilities can use to keep abreast of changes and to maintain the highest level of care for their residents. Learn more about our educational offerings.

IV therapies and compounding services

IV infusion therapy and compounding services meet the special needs of patients requiring additional care. We provide IV therapies and the IV pumps to support them. IV therapies are used most frequently by patients to avoid potentially life-threatening infections or to provide end-of-life pain management. Our customized compounding products provide facility staff with cost-effective and ease-of-medication administration options for a broad range of patient-specific needs.

Our contracted IV services include infusion care such as PICC Insertions and Catheter Removals.  Educational in-services are also available to from experienced nurses to help you train your staff.  Learn more about our IV services.

Routine deliveries seven days a week; 365 days a year

Our couriers make timely deliveries to our customer facilities seven days a week, 365 days a year. Each scheduled delivery includes consolidated delivery sheets with resident names, medications delivered and quantities delivered. Our delivery services are an important part of our overall quality of service.

Access to emergency medications at all times

We understand that medication questions and emergencies may arise after our long-term care pharmacy has closed. In an emergency, an on-call consultant pharmacist is available to answer questions and dispense medications 24hrs a day and seven days a week. Facility nursing staff may also have immediate access to emergency medications via a computerized medication system or a customized supply of emergency medications. These are provided onsite to customer facilities by our pharmacy at no additional cost to the facility.